Amazon suspends 21 Air partnership

Amazon plane crash
Amazon cargo plane crash FILE PHOTO: Investigators continue work to determine what caused the crash of an Amazon cargo plane at Miami International Airport on September 07, 2026, in Miami, Florida. (Photo by Joe Raedle/Getty Images) (Joe Raedle/Getty Images)

Amazon has paused its partnership with 21 Air, the company that operated Flight 7598, which overshot a runway at Miami International Airport, killing five people.

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The Associated Press reported that the Boeing 767 came in fast on Sept. 6 and went about 1,300 feet past the runway’s end. The cargo plane hit a cleaning company’s van, killing five people inside. Five other people were injured.

Previous: ‘Utter devastation’: Amazon cargo plane overruns runway; victims identified ]

One of the pilots warned that they were going too fast on landing and touchdown, the National Transportation Safety Board said.

Several of the plane’s automated warnings concerning descent speed and approaching terrain were documented by the cockpit audio recordings, the AP reported.

Previous: NTSB: Amazon cargo plane pilot tried to abort landing ]

“After the tragic incident last weekend, we’ve spent time supporting the investigation and reviewing some of the surrounding circumstances, and we’ve decided to pause our operations with 21 Air, the operator of Flight 7598,” Amazon spokesperson Kelly Nantel said. “We’ll continue working to support the investigation and everyone affected.”

The airline released a statement to NBC News that read it is supporting those affected by the crash “as well as working closely with the NTSB and all our partners, like Amazon, as the investigation continues.”

The company added, “We are confident in our safety policies, procedures and training.”

Amazon has used 21 Air, which is based in North Carolina, since 2024.

Previous: Lawsuit filed over Amazon cargo plane crash ]

The NTSB is investigating and reviewing the aircraft’s ownership history, airport weather, maintenance records, and 21 Air’s operations.

The 32-year-old plane was first built for passengers and was used by several foreign airlines, but after about 20 years, it was converted into a cargo plane in 2015, FlightRadar24 said.

After Amazon decided not to use 21 Air, the online retailer will use other carriers to take over shipments intended for the company, including Sun Country Airlines, Hawaiian Airlines, Air Transport International, ABX Air, ASL Airlines, and Cargojet, NBC News reported.

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